FAQs

Have questions about TruBlu Social Smiles?
We’ve got answers!

Do I own the video testimonials?

You do! When patients make their videos, they grant you full rights to use them in all media, forever. Your ownership ensures the power to leverage these testimonials for maximum impact.

How many videos do I need?

Aim to collect around 3-4 videos per week. This not only ensures a steady stream of ever-changing content for your website but also provides a backlog of videos to fuel your social media presence. More videos mean more opportunities to showcase your raving patients and attract new ones just like them.

Am I the right dentist for this?

If you have a great website and a proactive team that actively seeks out video testimonials, then you're the perfect fit for TruBlu Social Smiles. It's all about attracting more patients like your best ones, and with TruBlu, you'll have the tools to showcase your practice in the most compelling way possible.

When does TruBlu not work?

TruBlu works best when you fully commit to it! It may not deliver the desired results if you don't incorporate requesting video testimonials as part of your practice's process when patients are nearing the end of their appointment. It's also important to integrate the videos into your other marketing efforts to maximize their impact.

What if someone makes a negative video?

Rest assured, TruBlu Social Smiles moderates all video content. If a patient records anything negative, their video is locked and cannot be shared. Videos only display on your website when you choose to have them uploaded.

Can I have more than one video testimonial window on my website?

Absolutely. You can create and manage multiple video testimonial windows on your website, on whatever landing page you want! Whether it's for general patients, specific procedures, or even showcasing your team, the possibilities are endless.

How does TruBlu impact my website's SEO?

Simply put, Google places a high value on videos and new content that gets added to your site. With TruBlu Social Smiles, you not only have the advantage of incorporating engaging videos, but you also benefit from a continuous stream of ever-changing content. This combination works together to enhance your website's user experience and ranking in search engine results.

Do I need a marketing manager for this to work?

Nope! TruBlu is designed to save you time while allowing you to maximize the powerful impact of videos. You don't need a dedicated marketing manager to handle it. Our user-friendly platform empowers you to effortlessly manage and leverage the power of patient testimonials, saving you time and effort.

Who isn't right for TruBlu Social Smiles?

TruBlu Social Smiles may not be the best fit if you're hesitant about asking for video testimonials or if your staff isn't actively encouraged to make it a regular part of their day. However, if you're ready to embrace the power of patient video testimonials, TruBlu is here to draw in more patients like your best patients.

How long is the contract term?

Initially, the contract is for 6 months, and then it transitions to a month-to-month basis. This allows you to build a robust library of videos and fully experience the immense value of TruBlu Social Smiles testimonials.

Do I have to offer a reward to the patient for making a video?

No. You have full control over the rewards function. It's completely optional, and you can enable or disable it as you please.

Does the patient need to download an app to their phone to record the video?

No. TruBlu Social Smiles provides a convenient WebApp that appears directly in their browser, just like a restaurant menu, making it quick and easy for them to record their videos.

Ready to attract more patients like your best patients?

Schedule a 30 min Demo

TruBlu Social Smiles 2025

Wonderist Agency